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Testimonials

10/08/2015, 02:08 PM

“I’ve recently dealt with you again and wish to praise you for both your over-the-phone dealings and speed of delivery. The young girl on reception is a delight to deal with and very professional. Your delivery is fast and efficient. I’ve recommended you to everybody on our pool team and hope this generates some sales for you in future. Warn regards Richard Heyes “

– Richard Heyes
18/09/2015, 01:43 PM

“Thank you all from Pool Room Supplies for your most excellent prompt service. Ordered one day and it arrived the next just in time for pool night. I love the weight system in the aluminium cue, great for breaking. Once again a big fat thank you to all.”

– Paul
06/10/2015, 09:09 PM

“I recently purchased an AFL beanbag. When I opened the package it was smaller than I anticipated. (measurements in listing was correct) I discussed the issue and the company have gladly agreed to refund this purchase. I was told that customer satisfaction is extremely important.”

– Sharyn A
09/10/2015, 08:07 PM

“thanks for all your help and understanding
we have bought from you a couple of times and will continue to get our pool room supplies from you, as excellent customer service, thanks “

– Joanne Sudborough
29/10/2015, 06:05 PM

“Received items today was amazed at how quick they were delivered. Items as described, very satisfied will definitely be using your company again.. Many Thanks “

– Sharon Mackenzie
31/10/2015, 04:36 AM

“I received items & was happy with both the quality / the prompt delivery of my order!! I would gladly recommend you to everyone in the future ! Also will follow your products for any more bargains !!”

– Don Cameron
18/12/2015, 10:45 AM

“excellent prices outstanding shipping time quality A1, we will be ordering all our gear from here. Good work Guys :)”

– Glen & Kayla Dyer
03/03/2016, 11:05 AM

“Great product guys….It’s the perfect shade of purple love it. Ty so much for shipping it here. Looking forward to seeing what else I can get from your company.”

– Joshua Brown
21/04/2016, 05:09 PM

“Afternoon Beck, sorry its taken me long but you can add my testimony to your website’

Finalised order on a Monday late afternoon and was advised 10 working day delivery. Wanted it delivered to Orange by the Friday as it was for a birthday present. They got it there Friday morning. Cant thank the team enough for going above and beyond. Highly recommend”

– Simi Tiatia
19/05/2016, 09:24 AM

“your the best thanks very much great service !!!!
thanks and best mike”

– Risch Micahel
04/10/2016, 02:10 PM

“Prompt service…Delivered next day….Packaged well and great follow-up after the sale to ensure I was pleased….received phone call from owner !! Highly recommended….”

– Ted
27/10/2016, 01:02 PM

“Just purchased a 9’6” deluxe table, i am extremely pleased with both the quality of workmanship, and in particular the play-ability of it. However moreover was i extremely impressed with the promptness and quality of service, they literally bent over backwards for us haha.

Do yourselves a favor and get Nick and Bec on the job, Cheers guys. “

– Peter
16/11/2016, 08:11 PM

“thanks for your speedy no fuss service 2nd time ive made a purchase and highly recommend this company thanks heaps rex”

– Rex Stratton
26/11/2016, 12:48 PM

“Thank you so much for your professional and fast service. Truly was a pleasure dealing with you. Even though I had a little problem with my purchase, it was dealt with so promptly that I knew all would be sorted and it was! It really never felt like there was an issue as Nick & Beck couldn’t have done enough.
Not only do you have a huge range on your site but emails were responded to quickly, information was detailed and delivery was surprisingly very quick and efficient. I have already told many about your site as will continue to use myself.”

– Rosa
12/12/2016, 02:38 PM

“I placed an order (christmas pressie) that was damaged in transit – Nick and Beck sorted it out quickly and effectively. This company provide good customer service and are to be praised for their commitment to a ‘happy customer”. Will not hesitate to order again from them.

– Lynette May
15/12/2016, 08:55 AM

“I have received my items and I must say you guys there are phenomenal with your service. I work in sales myself and receiving feedback (whether its good or bad) is always rewarding….please know I have had 100% customer satisfaction with dealing with yourself and Pool Room supplies… from placing the order, payment and delivery I literally cannot fault the service. I have a bar room and so does my dad and that’s who I have purchased the dart board for; for Christmas and I know he will be unbelievably impressed as I am. I will be sure to pass on your details if anyone asks me where I got the dart board from should anyone want to purchase the same thing or something similar (I know I will be a returning customer)…. I am usually pretty nervous purchasing items like this ‘unseen’ but seeing the higher quality than I expected which is awesome…

Thanks again for all of your help!!”

– Emma
02/02/2017, 03:00 PM

“Thank you heaps for the brilliant service.

My book arrived today. I appreciate the instructions you wrote on the envelope – Do not bend and leave on front door step. It’s amazing what the postie tries to squish into the letterbox.

3 days to deliver – fantastic.

I will recommend your company to others.

Margaret”

– Margaret
23/05/2017, 10:57 PM

“Thank you for the package. Very happy with this purchase. Highly recommenced. “

– Abdul Janif
13/09/2017, 11:10 AM

“You cant get better service. I ordered a gift for my partner and it has arrived 3 days before schedule. I could not be happier. “

– Kylie Snow
02/01/2018, 10:14 AM

“Very Happy with items, service is great as well..!!”

– Audrey
20/04/2018, 05:35 PM

“Ordered one day received within day 3, all as described good quality, well packaged thanks for such good business. “

– Aleks Godrik